Privacy Notice

This notice is issued under article 10 of Turkish Law no. 6698 on the Protection of Personal Data (KVKK) and the Communiqué on the procedures and principles for fulfilling the duty to inform. The site sets no analytics or advertising cookies, so the only data described here is what you type into a form yourself.

Identity of the data controller

Your personal data is processed under Law no. 6698 on the Protection of Personal Data (“KVKK”) by the company identified below, acting as data controller.

Trade name: Maven Dijital Baskı Teknolojileri San. ve Tic. Ltd. Şti.
MERSİS number: 0000000000000000
Trade registry number: 000000-0
Tax office / tax number: Vergi Dairesi / 0000000000
Registered office: Adres satırı, İlçe / İstanbul 34000
E-mail: info@maven.com.tr
Telephone: +90 212 000 00 00
Website: meric-baski.vercel.app

The personal data we process

We process only what you type into a form yourself. Fields that are not marked as required may be left empty; an empty field is never recorded.

Quote form

Full name, company, telephone, e-mail, city, the product you are interested in, and whatever you write in the message field.

Service request form

Company, contact person’s full name, telephone, e-mail, machine model, serial number and fault description.

Sample request form

Full name, company, telephone, delivery address, the machine or ink you are interested in, and the material to be printed.

Under the Authority’s data categories these fall under identity, contact and customer transaction data. We do not ask for special categories of personal data (health, biometric data, religion, membership and the like); please do not enter anything of that nature into a form field.

Because the site uses no analytics, advertising or profiling cookies and no third-party trackers, your browsing behaviour is not recorded by us and no visitor profile is built. The infrastructure provider hosting the site may keep technical access logs (IP address, request time, browser) for security and service continuity; those logs are never used for marketing. See the Cookie Policy for detail.

Purposes of processing and their legal grounds

Answering quote requests and providing product, specification and price information: KVKK art. 5/2-c — directly related to the conclusion or performance of a contract · art. 5/2-f — legitimate interest
Running after-sales service, warranty, installation and spare-part processes: KVKK art. 5/2-c · art. 5/2-ç — compliance with a legal obligation
Recording, following up and resolving requests, suggestions and complaints: KVKK art. 5/2-f — legitimate interest
Issuing and retaining invoices, delivery notes and commercial books: KVKK art. 5/2-ç — legal obligation (Tax Procedure Law, Turkish Commercial Code)
Contacting you on the basis of the consent you give when submitting a form: KVKK art. 5/1 — explicit consent

We do not send commercial electronic messages — no bulk e-mail, SMS or marketing calls. Your contact details are therefore not registered with the Turkish Message Management System (İYS) and are not added to any marketing list; we contact you individually about your own enquiry and nothing else.

Where processing rests on explicit consent you may withdraw that consent at any time. Withdrawal does not invalidate processing already carried out on the basis of that consent.

How the data is collected

Personal data is collected through the forms on this site, by e-mail, telephone, WhatsApp and in person, by partly automated and non-automated means. The forms deliver what you send straight to our corporate mailbox through a form service; the site holds no customer database and has no user accounts.

Transfers

We do not sell, rent or share your personal data for marketing purposes. Transfers occur only in the following cases and only as far as the work requires:

to our form service provider and to the provider hosting the site, for the technical delivery of a form submission;
to courier and logistics companies where a sample or spare part is shipped — name, telephone and delivery address only;
to our accountants, external auditors and legal advisers, to the extent the relevant obligation requires;
to public authorities expressly empowered by law, upon a duly made request (KVKK art. 8/2-a).

Our form and hosting providers may operate servers outside Turkey. In that case the transfer is made under article 9 of the KVKK, on the basis of an adequacy decision, appropriate safeguards (including standard contractual clauses notified to the Authority) or another condition provided by law.

Retention periods

Quote and information requests that do not lead to a sale: 2 years from the last correspondence
Records of transactions that do lead to a sale: 10 years from the end of the relationship (Code of Obligations art. 146)
Invoices and commercial book records: 10 years (Commercial Code art. 82) · 5 years for tax purposes (Tax Procedure Law art. 253)
Installation, training, service and warranty records: 10 years from the end of the warranty period
Server access logs: 12 months maximum

Once the period expires the data is erased, destroyed or anonymised in the first periodic destruction cycle, in accordance with the Regulation on the Erasure, Destruction or Anonymisation of Personal Data.

Your rights under article 11 of the KVKK

By applying to us as data controller, you may, in respect of yourself:

a) learn whether your personal data is being processed,
b) request information about it if it has been processed,
c) learn the purpose of processing and whether the data is used in line with that purpose,
ç) know the third parties, in Turkey or abroad, to whom your data has been transferred,
d) request that incomplete or inaccurate data be corrected,
e) request erasure or destruction of your data under the conditions of article 7,
f) request that any action taken under (d) and (e) be notified to the third parties to whom the data was transferred,
g) object to a result adverse to you arising from analysis of your data solely by automated systems,
ğ) claim compensation for damage suffered because your data was processed unlawfully.

How to apply

Under the Communiqué on the procedures and principles of application to the data controller, you may submit a request in any of the following ways:

by delivering a wet-signed letter to our registered office in person or through a notary;
by sending a request signed with a secure electronic signature or mobile signature by e-mail;
by writing from the e-mail address you have previously notified to us and that is registered in our systems to info@maven.com.tr.

Your application must state your name, your signature for written applications, your Turkish ID number (for foreign nationals: nationality, passport or identity number), an address for service, your telephone and e-mail if any, and the subject of your request. We answer as soon as the nature of the request allows and in any event within 30 days, free of charge. Where the process incurs a cost, the fee set out in the Authority’s tariff may be charged.

If your application is refused, our answer is inadequate, or we do not reply in time, you may complain to the Personal Data Protection Board within 30 days of learning our answer and in any event within 60 days of the application (KVKK art. 14).

Changes to this notice

We may revise this notice when the law or our own processes change. The version in force is always published on this page, and the date at the top is the date of the last revision.